The Resentful ConsumerWe all have businesses who treat us right. We go back to them over and over again. We reward them for their proper treatment with our repeated spending. Then we have businesses who don't treat us right. They abuse us, and we take it. I used to take it. Then after a while I'd go off over the littlest thing. Over time, I learned to be a better person. How not to be passive-aggressive. How to be an assertive person. How to get the service I deserved. Now You Can Get Better Service Too!
In this book you’ll learn:
A resentment is the memory of a wrong reminding us to avoid those businesses in the future.
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